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High priority

This Summer we have implemented new password requirements, now requiring fourteen character passwords.

If your password is not working, do this:

  • Check your PERSONAL email account (the address you gave to Crown College), looking for an email dated August 6th. 
    • The subject is Here is your Crown College Account Activation Email
  • Use the link in that email to set your new password.

We have two password reset sites:

-This is Microsoft's password reset site.  You need your or email address to get going on that site, along with other personal contact information so Microsoft can help you reset your password.  This password will sync back to and

-This site requires your Crown email address and your personal email address that we have on record for you.  It is case sensitive, so try your personal address just has you would have typed it when supplying it to Crown.

Or, send an email to Include your Crown username and request a password reset.  We will replay to the personal email you have on record with us.  If you want to change your personal email, please contact our Registrar at or 952-446-4450


Privacy Policies

System Status Links

Check out these links for updates on current service outages:

Canvas, our LMS - Learning Management System:

Microsoft, for email, Teams, OneDrive, SharePoint: or Azure status

Google, for your personal email, hangouts, GoogleDrive:



Here are some documents to help with various aspects of using Canvas:

Accessing Conferences from Mobile Devices.docx


Controlling Junk email

Microsoft Office 365 filters spam and other unwanted email from reaching your mailbox - most of the time.  

If you want more control over what email you receive, the following article from Microsoft explains how you can use features of Outlook to further reduce unwanted email:

Mobility Print - Printing from personal devices

New and Improved Feature Available for Printing from Your Personal Device:

Note: If you are an employee, do NOT follow these steps on your Crown-issued computer.  The Mobility Print feature is only used for printing from personal devices.

Mobility Print allows you to print from your iOS, Android, Windows, Mac OS, and Chrome OS devices. The feature allows printing different file formats, choosing number of copies, choosing B&W or color, 2-sided or 1-sided, choosing portrait or landscape orientation, and choosing to print some or all pages of a print job.

To set up Mobility Print, click the link: from the device you want to be able to print from.  The webpage will show a set of instructions that are specific to the OS type of your device.  During the setup process, you will only see one option for a printer: FollowMeRicoh PCL

How to use RICOH Copiers and Printers

Using RICOH Copiers and Printers

Try the *new* BLE NFC app on your phone instead of the ID card for releasing print jobs.  Instructions are posted at the copiers.

The Ricoh Copier devices are located at:

S132 - 1st South Copy room

N102 - NT Computer Lab

A102 - Athletic Office

W210 - 2nd West Copy room

N200 - Front Entrance Reception

N332 - Collaboration Copy Center

N427 - Library by the circulation desk

W402 - Library West Wing Lab 

Training videos can be found at: