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Welcome To Crown College's IT Help Desk

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Help Desk Hours: 

Monday-Friday, 8am-4:30pm CST
Closed During Chapel Mon, Wed, Fri 10:00am till 11:00am

Phone Numbers:
952.446.HELP
952.446.4357

Email:helpdesk@crown.edu

Location: Main S103, 1st floor near elevator

Help Desk Handouts

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These may help you to help yourself...
Virus protection and Removal Help Sheet (.docx, 56K)
Password Reset Directions (.pdf, 531K)

This document provides detailed instructions for setting a new password or resetting a forgotten password.  If you just want the links, visit the HOME tab of this site. 
Help Desk Quick Links Brochure (.pdf, 365K)

A quick at-a-glance summary of the various IT Resources at Crown College
Dell Education Discounts for Crown College (.pdf, 1281K)
Go to Main Screen
Adobe Acrobat Reader is required to view and print PDF files.

Minimum Technical Requirements for Students

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Please read these updated minimum technology requirements for the 2016-2017 school year. Keep an eye on your Crown email for IT updates throughout the semester.

Technical Requirements

  • The minimum requirements for your computer operating system are Windows 7 or newer for PCs, or Mac OS X 10.9 Mavericks or newer for Apple computers. 
  • We recommend using Mozilla Firefox or Google Chrome to access Crown's web services. For browser compatibility with Blackboard Learn LMS please go to this website > http://help.blackboard.com 
  • You will need Microsoft Office 2010 or newer  for Windows computers, or 2011 or newer for Apple computers. The software is available for Crown students at a discounted price by logging into our.crown.edu and clicking on the appropriate link under the Help Desk tab.

Contact the Help Desk at [952-446-HELP] or helpdesk@crown.edu if you have questions regarding technology.

 

IT Notices

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How to use RICOH Copiers and Printers
Thu, January 26 2017   1:53 PM

Using the new RICOH Copiers and Printers

 

The new Ricoh printer devices are operating and ready to be used. 

 

Training videos can be found at: www.crown.edu/printers

 

 

 

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Security Bulletins

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How to identify a phishing email
Tue, June 20 2017   4:09 PM

How do I know if that email is real?   Look at the attached reference for some tips.

 

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Computer Software

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